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Return and Refund Policy

Thanks for shopping at BeyondReef.com!

If you are not satisfied with your purchase, let us help you.

Returns:

You have 30 days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.  Your item must be in the original packaging.

Your item needs to have the proof of purchase.

Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item.  We will immediately notify you on the status of your refund after inspecting the item.

Once your return is approved, we will initiate a refund to your original method of payment.  You will receive the credit depending on your card issuer’s policies.

Shipping:

You will be responsible for paying the shipping costs for the returned items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us:

If you have any questions on how to return please email us at support@aquanexus.com